Tested updates, a backup you can actually restore, someone watching for hacks and downtime, and an hour of edits every month. You find out from me, not from a customer.

Not an agency, not a project manager, not a junior who picked up your ticket. I read your message, I quote it, I build it, and I’m the one who answers when something breaks.
A plugin updates and the booking form stops sending. The host changes PHP and the checkout goes white. A password gets guessed and there are pharmacy ads on your homepage.
Checked weekly, applied on a staging copy first, then live. Security patches the same day they are released.
Files and database, kept for 30 days, stored away from your hosting. Restored on request in under an hour.
Daily malware scans, login protection, firewall rules and a monthly hardening check. If a site on a plan does get hacked, the cleanup is free.
Every few minutes for uptime. Every month I submit your contact and quote forms myself to make sure they still land in your inbox.
Price changes, a new photo, a new service on the list, a tweak to the hours. Send it by email, it is done within a business day.
What was updated, what was backed up, what I fixed, and one thing I would improve. Not a 12-page PDF you will never open.
If your site brings you calls, bookings or orders, it is worth $99 a month to make sure it keeps doing that. If it is a one-page site you look at twice a year and it has no forms, you probably do not need this, and I will say so.
For bakeries taking orders online, salons with booking on the site, and any store where a broken checkout costs money by the hour.
Every website project includes the first month of Site Protection at no charge. Keep it, or cancel with one email. Existing site built by someone else? I do a quick health check first, and if it needs a cleanup or a speed fix, that is quoted separately before the plan starts. Everything else is on the pricing page.
Ask them two questions: how far back can you go, and have you ever restored one? Host backups are often on the same server as the site, sometimes only a few days deep, and restoring can mean a support ticket and a wait. I keep 30 days off-site and restore in under an hour.
Anything that takes me under an hour and does not change the structure of the site. Text, prices, photos, hours, a new team member, a new service on the list, a small layout tweak. A new page or a new feature is a small separate quote, and I tell you before I start it.
I clean it, free. That is the point of the plan. In practice it rarely happens on a site that is updated, backed up and behind a firewall, which is why I can afford to say that.
Yes. I do a health check first, because I do not want to be responsible for a site that is already infected or four PHP versions behind. If it needs a cleanup or a speed fix, you get a quote for that, then the plan starts.
Amazing work! Everything was done perfectly and exactly as requested. Communication was smooth, fast delivery, and great attention to detail. I’m really happy with the result and would definitely recommend.
This is my second order and this time I was again pleased with Saddam’s work! He is very attentive and the communication is very good. I will certainly hire Saddam again for my next project!
Great professional, I hope to work with him more often. He delivers quickly and is attentive and concerned with the smallest details.
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