Honest answers โ because these are exactly the right things to ask before hiring anyone remote.
Email, WhatsApp, or scheduled calls โ whatever you prefer. I keep daily overlap hours with US and EU business hours, and every project gets written updates you can read on your own schedule. Most clients say communication feels faster than with local agencies, because you talk directly to the person doing the work.
One person โ me. That’s deliberate. You get the same developer, SEO specialist, and point of contact from first email to launch and beyond. No hand-offs between departments, no account managers relaying messages, no junior staff quietly doing the actual work.
Written scope and fixed price first, always. Payments via [Wise / Payoneer / PayPal โ your choice] with a standard split: part upfront, part on delivery milestones. You’ll never get a surprise invoice โ anything outside the agreed scope gets quoted separately before I touch it.
A focused fix (speed, bug, checkout issue): days. A full SEO audit with fixes: 1โ2 weeks. A complete website build: 3โ6 weeks depending on scope. I give you a written timeline before we start, and I flag delays early if anything shifts โ no ghosting, ever.
Yes. I use only licensed, legitimate tools โ no nulled plugins or shady software, which are the #1 way WordPress sites get hacked. I work on staging copies where possible, take full backups before changes, and hand over all credentials and documentation at the end. Your site remains 100% yours.